Customer survey competition terms and conditions

 

VOLUME SERVICES, INC. doing business as “World Baseball Classic Experiences powered by STH” Promotion Terms and Conditions (‘Promotion”)  

TERMS AND CONDITIONS: 

Information on how to enter and the prize(s) form part of these terms and conditions. By participating, entrants agree to be bound by these terms and conditions (Terms and Conditions”).  

ELIGIBILITY: Employees and their immediate families VOLUME SERVICES, INC. doing business as “World Baseball Classic Experiences powered by STH”, associated sponsor(s) and their immediate families are not eligible to enter. You must be a minimum age of 18 and over to enter. The Promoter reserves the right to request the winner to provide proof of age, identity, and residential address in the US, in order to claim a prize. Proof of age, identification and residential address considered suitable for verification is at the discretion of the Promoter. If the winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.  

HOW TO ENTER:   

• One (1) entry per person is permitted. Multiple entries will not be accepted. 
• Participants who complete and submit the full Survey (all pages) will receive: 
• one (1) entry into the Major Prize draw for a prize valued at$500; and 
• one (1)entry into the Minor Prize draw for a WBC merchandise pack (valued at $85.55 + postage). 

Participants who complete and submit only the first page of the Survey (but do not complete the entire Survey) will receive one (1) entry into the Minor Prize draw only. 

Entries are deemed to be received at the time the Promoter receives the completed survey submission, not at the time of transmission by the participant. 

Incomplete, late, or invalid entries will be deemed ineligible. 

 

DATES  

The Promotion opens at Miami time 09:00 on 6th March 2026 and closes at Miami time 18:00 on 27th March 2026 (“Closing Date”) (“Promotion Period”). Any entries received after the Promotion Period will be deemed invalid. The Promoter accepts no responsibility for any entries or correspondence that are lost, late, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected, whether due to error, omission, technical malfunction or any other cause outside the Promoter’s reasonable control.  

The prize draw will be conducted at 10:00 on 30th March 2026 and the winner will be determined by a random digital draw, with all eligible entries having an equal chance of being selected.  

  

PRIZE:

There are two prizes in this Promotion – 

Major Prize:  

• $500 credit gift voucher to be applied towards goods purchased on the MLB Shop at https://www.mlbshop.com/ supplied by the Promoter. The Major Prize credit must be used in accordance with any terms and conditions, booking requirements and expiry dates specified by the Promoter. 

 

Minor Prize:  

World Baseball Classic Merchandise Pack –

• WBC Daytona Sunglasses  
• WBC Soft Enamel Pin 
• WBC Clear Stadium Tote Bag 
• WBC Rally Towel 
• WBC Hypergear Vibe Headphone 

The total prize pool value is: $85.50 + postage  

 

DISCONTINUANCE AND DISQUALIFICATION OFPROMOTION: 

The Promoter reserves the right to discontinue the Promotion at any time and at its sole discretion may cancel, terminate, suspend or modify the Promotion. Without limiting the foregoing, the Promoter reserves the right to verify the validity of entries and to disqualify any entry which, in the opinion of the Promoter, can be considered objectionable, profane, potentially insulting, inflammatory or defamatory, or any entrant whose entry is not compliant with these terms or who has, in the opinion of Promoter, engaged in conduct in entering the Promotion which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions or engaged in any unlawful or other improper misconduct calculated to jeopardize the fair and proper conduct of the Promotion.  

PRIZE DELIVERY: 

The Promoter will provide the Prizes to the Winners and will arrange its delivery with the Winners, once the draw has been completed and the Winners have been notified.  

WINNER NOTIFICATION:  

The Winners will be contacted by email using the details provided within 5 days of the Prize draw. If a Winner does not claim their prize within one (1) month of the draw date, or if the Promoter is unable to contact a winner after making reasonable attempts during that one (1) month period, the Prize will be deemed unclaimed. In that event, the Promoter will conduct a redraw to award the unclaimed prize.  

The redraw will take place no earlier than one (1) month after the original draw date, at the same location and in the same manner as the initial draw. The redraw winner will be notified via email as soon as reasonably practicable after the redraw.  

THE PROMOTER: 

Volume Services, Inc. trading as “World Baseball Classic Experiences powered by STH”, a Delaware corporation with its place of business at STH Group, 20th Floor WeWork Southeast Financial Centre, 200 S Biscayne Blvd. Fl 20, Miami, FL 33131 

DATA PROTECTION 

Personal data will be processed in accordance with the Promoter’s Privacy Policy [link].  Data will be used for administering the survey and Prize draw only. Survey responses may be anonymized for analysis. Personal data will not be used for marketing without consent. 

NO CORRESPONDENCE:  

The Promoter’s decision regarding the Winners is final and no correspondence will be entered into.  

NOT REDEEMABLE OR TRANSFERABLE:  

The Prize is not transferable, exchangeable nor redeemable for cash.  

INFORMATION: 

With the Winner’s consent, the Promoter may use the Winner’s name, image and comments for promotional purposes in any media without additional compensation.   

OWNERSHIP OF ENTRIES:  

Promotion entries become the property of the Promoter, which will keep the personal information it holds about entrants confidential and will not disclose it to third parties.  

NO LIABILITY:  

The Promoter and its associated agencies & companies shall not be liable in any way (including, without limitation, in negligence) for any loss or damage whatsoever suffered (including, without limitation, indirect or consequential loss) or for any loss or damage or personal injury suffered or sustained in connection with promotion except any liability that cannot be excluded by law.  

LAW: 

These Terms and Conditions are governed by the laws of the State of Delaware without regard to conflict of law principles.  The parties irrevocably agree that the courts of Delaware shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) which may arise out of or in connection with these Terms and Conditions.